1. Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with your order details and tracking information (if available).
2. Shipping Charges
- Flat Rate: Rs. 200 (PKR) for all local orders under Rs. 2,500
- Free Shipping: On orders above Rs. 2,500 (within Pakistan)
Shipping charges will be clearly displayed at checkout before you confirm your order.
3. Delivery Partners
We use trusted courier services such as:
- Leopard
- TCS
- M&P
- Trax
These partners ensure safe and timely delivery of your orders.
4. Missed Deliveries
If the courier is unable to deliver your package:
- They will attempt delivery up to 2 times
- If unsuccessful, the parcel may be returned to us
- Additional shipping charges may apply for re-delivery
5. Delays & Issues
We are not responsible for delays caused by:
- Natural disasters
- Unexpected courier delays
- Incorrect shipping information provided by the customer
Please make sure to double-check your delivery address before placing your order.
6. Order Tracking
If your order includes tracking, you will receive a tracking link via email or SMS once your parcel is dispatched.
For tracking assistance, contact us at:
📩 support@beauteqix.com
7. Damaged or Missing Products
Please inspect your package upon delivery. If any item is:
- Missing
- Incorrect
- Damaged
Kindly contact us within 48 hours with clear photos. We will resolve the issue as quickly as possible.
8. Need Help?
For any delivery-related questions or concerns:
📧 Email: info@beauteqix.com