1. Overview
At Beauteqix, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help. This policy outlines the conditions under which returns or refunds may be issued.
2. Returns Eligibility
You may request a return or exchange if:
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The product is damaged, defective, or incorrect
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The request is made within 7 days of delivery
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The item is unused, unopened, and in original packaging
We do not accept returns on:
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Used/opened beauty or skincare products (due to hygiene reasons)
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Products marked as “Final Sale”
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Gift cards or promotional items
3. Refund Process
If your return is approved:
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You’ll be refunded to your original payment method
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Refunds are processed within 5–7 business days after we receive and inspect the returned item
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Shipping charges are non-refundable
4. How to Request a Return
Please follow these steps:
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Email us at info@beauteqix.com within 7 days of receiving your order
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Include your order number and reason for return
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Wait for confirmation and return instructions
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Ship the product to our return address (provided via email)
5. Damaged or Incorrect Items
Received the wrong item or something arrive broken?
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Contact us within 48 hours of delivery
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Send photos of the product and packaging
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We’ll replace the item or issue a full refund
Important Notes
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We are not responsible for lost or delayed returns
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All returns must be authorized first unauthorized returns will not be accepted
Contact Us
For any issues or questions regarding your order or refund:
📩 Email: info@beauteqix.com
🌐 Website: https://beauteqix.com
We’re here to make your experience smooth and satisfying.